Shipping Policy

Keep Mysterious is a US-based brand. All orders are fulfilled and shipped from our warehouse in Houston, Texas.

Free Shipping on All Orders

We offer free shipping on all orders. 

Order Processing

Orders placed before 12:00 PM CT (Central Time) on business days are packed and shipped the same day. Orders placed after 12:00 PM CT are shipped the next business day.

You will receive a shipping confirmation email with your tracking number as soon as your order leaves our fulfillment center.

Estimated Delivery Times

We ship via USPS Ground Advantage from Houston, Texas. Our central location means fast delivery to both coasts.

Contiguous United States (48 states): 2 to 5 business days

Alaska and Hawaii: 7 to 10 business days

Puerto Rico and US Territories: 7 to 14 business days

Delivery times are estimates based on carrier transit schedules and are not guaranteed. Delays may occur during peak shipping periods or due to weather conditions.

Order Tracking

Every order includes a tracking number sent to your email as soon as your package ships. You can track your delivery status directly through USPS or through the tracking link in your shipping confirmation email.

Lost or Damaged Packages

If your package arrives damaged or doesn't arrive at all, contact us at info@keepmysterious.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue and ensure you receive your order.

Questions?

Reach us at info@keepmysterious.com. We respond within 24 hours.